BaselineHQ Cloud - Delayed new team provisioning and contact webhook delivery – Incident details

All systems operational

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Delayed new team provisioning and contact webhook delivery

ResolvedDegraded performance22 minutes

Affected

Processors

Degraded performance from 9:47 PM to 10:10 PM

Resend → General API

Degraded performance from 9:47 PM to 10:10 PM

  • ResolvedUTC

    We have resolved the underlying issue and service has been resumed.

  • MonitoringUTC

    Our team is monitoring to ensure the issue has been fixed.

  • IdentifiedUTC

    We've identified an issue on our infrastructure affecting new team provisioning and contact webhook delivery. Email sending and receiving is not affected.

    • Newly created teams may take longer to have their account resources fully setup.
    • Some webhooks related to contact activity are being delivered with a delay.

    Our team is working on fixing this issue.